Service Staff

Click on one of the people below to find out more information.

  • Jim Kemper
    Service Director

    Jim has worked in the Service aspect of the automotive industry for 42 years, 7 of which he has spent with the Jack Demmer Automotive Group. He attended the University of Pittsburgh and now resides in Canton with his wife of 39 years, Nancy. Jim has 2 sons who are both married and living out of state and he has 2 grandsons. He enjoys watching movies and rooting for the Steelers. His favorite part of working as a member of the JDAG is his co-workers and the opportunity to build relationships with clients on a daily basis. Jim is also quite an early riser!

  • Stuart King
    Service Advisor

  • Bob Nowlen
    Assistant Service Manager

    Bob Nowlen has been with Jack Demmer Ford for 40+ years & he always keeps everyone smiling! Bob attended Cody High School and Henry Ford College. He was born in Detroit and currently lives in Westland with his wife, cat Mia, and dog Lexis. They are empty nesters, as their 4 kids are all grown up and moved out.  Bob enjoys shooting, sports, and restoring old vehicles in his spare time. His fellow employees are the best part of his job and he loves working for a family-owned business.

  • Pat Hawrylak
    Service Advisor

    Patrick has been working in the automotive industry for 35 years! One of Pat's favorite parts of working at Jack Demmer Ford is the people that he works with. He attended John Glenn High School and furthered his education at Henry Ford College. Patrick has 2 kids and enjoys boating and watching Tiger's games with his family. It is Patrick's personal goal to satisfy every customer he interacts with.

  • Tammy Schiappacasse
    Service Advisor

    Tammy has been working in the automotive industry for 20+ years. She works has been a Service Advisor at Jack Demmer Ford for the past 12 years. She attended Redford Union High School and currently lives in Brighton. Tammy has one son, a step son, and a step daughter. In her free time, she enjoys drag racing, reading and playing with her German Sheppard named Chase. Her favorite part of working at Jack Demmer Ford is the friendly employees that she gets to interact with every day. To her, the Demmer Difference is making herself available to whoever needs assistance no matter what.

  • Kodie Girgen
    Service Appointments

    Kodie has been working at Jack Demmer Ford since October of 2014. Kodie attended Livonia Franklin High School and currently lives in Westland. She enjoys crafting and playing with her Pug/Chihuahua/Dachshund mix named Wrigley! Kodie appreciates all of her coworkers at Jack Demmer Ford because everyone is one big family. She says that no matter what your position is at the dealership, everyone is treated with the same respect.

  • Colleen Callaway

    Colleen has working in the automotive industry for 20 years. She attended Southgate Anderson High School. She currently lives in Lincoln Park. Colleen is a cashier here at Jack Demmer Ford and her favorite part about the job is assisting customers. She will go the extra mile to make sure you receive excellent service!

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